Feedback and Complaints

Lydford Primary School and the Dartmoor Multi Academy Trust value its relationship with pupils, parents, carers and our partners and local community. 

We encourage concerns to be made known to staff in the child’s school about which the concern or complaint relates so that they can be addressed in partnership. Usually, concerns can be dealt with informally and can be resolved satisfactorily through discussion.

The Trust's Policy sets out the procedure for how complaints are managed within all schools in the Dartmoor Multi Academy Trust is for parents or carers of pupils and members of the public to make complaints about any school or Local Governing Board within the Trust. 

If you would like to read our Complaints Policy please follow the link here.
If you would like to make a complaint or give feedback, please complete our Online Feedback and Complaints Form below. 

Dartmoor Multi Academy Trust Complaints Form